The effect of ICTs on work location, work organisation and management

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Andrew Bibby writes:

I have a long-standing professional interest in the effects of technological change on work organisation and management.

I have written widely on issues of teleworking, call centre working, 'offshore' outsourcing and job migration. Reports and articles on these subjects are in a separate section of my website.

You're being followed: electronic monitoring and surveillance in the workplace. (Written for Union Network International) This report is available in English, German, French, Spanish and Swedish. Published 2006.

Another more recent report for UNI, The use of migrant professional workers in IT, was written in December 2007. Also in French and German.

The extended essay Negotiating the New Economy: the Effect of ICT on Industrial Relations explores the relevance - or otherwise - of industrial relations in a post-industrial information-based economy. It was contributed as a background paper to the ILO’s World Employment Report 2001. It is available for downloading in sections, or - in unvarnished form - as a PDF.

Also written for the ILO is the report Employability in the Telecoms sector. This explores, among other things, initiatives by employers and unions in the area of training and lifelong learning. The report dates from 2001 and is a PDF.

An assessment of trade union usage of the internet, the report International Trade Union Activity and work of Works Councils on the internet (published Jan 2004), was commissioned by the UK Communications Workers Union for the European project int.unity. Also available in German (both PDF).

My report, "Tackling the Skills Gap: the Shortage of IT specialists in Europe" (2000) is also available in French, German and Swedish language versions. This report was produced for UNI-Europa.

I am the author of the book Information and Communication technologies in Europe: the trade union perspective, published by Union Network International (UNI) in 2002. More information about this book, including ordering details, can be found here.

I have worked closely with UNI on the development of their On-line rights at work campaign. The code of practice, launched in 2001, can be accessed here in English, German, French, Spanish and Swedish language versions.

Also written for UNI is a background report on developments globally in the postal sector, Universal Development of the Post. This report is in PDF format. Versions are also available in French, German, Spanish and Swedish.

A small selection of my journalism is accessible below. For more articles of possible interest, please visit the other sections of my website:

• RFID and surveillance in the workplace (World of Work, 2007)
• RFID tracking works even from beyond the grave (Financial Times, 2006)
• Left hanging on the line as call centres prioritise the wealthy (Mail on Sunday, 2006)
• Invasion of the privacy snatchers: RFID and employee surveillance (Financial Times, 2006)
• Dell and délocalisation in Europe (Teleworker magazine, 2005)
• Is your pay fair? On-line pay comparison services (World of Work, 2005) Also in French and Spanish.
• Outsourcing to Vietnam (Financial Times, 2003)
  
• ILO holds Posts and Telecoms sectoral conference (World of Work, 2002)
  
• Labour organisation in India's IT industry (Financial Times, 2002)
  
• Telework 2001 reports (Danish client, 2001)
• On-line rights at work (World of Work, 2001)
  
• Offshore data processing (Teleworker magazine, 1998)
  
• Offshore Information Processing in Barbados (Flexible Working, 1997)